Emergency Services

The Department of Emergency Services consists of two functional areas, the Division of Emergency Medical Services (EMS) and the Office of Emergency Management (OEM). EMS provides 24 hour-a-day, state of the art basic and advanced life support emergency medical services to the residents and visitors of Northumberland County. OEM provides preparedness, response and recovery services to the residents of Northumberland County by writing the Emergency Operations Plan, managing the county's emergency operations center, and by coordinating post disaster recovery activities.

About:

The Department of Emergency Services is a multi-function organization that provides a variety of preparation, mitigation, and recovery services for emergencies within the County. One of the primary functions of the Department is to coordinate and delivery prompt, effective emergency medical services to the citizens and visitors of the County. The Department also provides educational opportunities for citizens that will help improve the care given to those persons experiencing medical emergencies and will help them prepare for larger scale emergency events such as natural disasters.

Vision:

To provide an exceptional level of service that consistently exceeds the expectations of our citizens.
To always conduct ourselves in a professional manner that brings credit to the organization.
To respect our patients, their families, our co-workers, and other with whom we have contact.
To always keep abreast of the most current methods of providing the services we deliver.
To work cooperatively with other emergency services providers to ensure that patients receive the best care possible.

NOTICE TO RESIDENTS:

Important information for Northumberland County residents! The Board of Supervisors voted to exempt county residents from any ambulance service bills that are not covered by some form of insurance. Patients and/or insurance companies will be billed in all cases, but residents can complete a form and provide evidence of residency and any balance on the bill beyond what is paid by insurance will be exempted.

Are You Prepared For Bad Weather?